RPI CRM: A powerful database
Our experienced team is able to custom build a database which congregates your customers into a single platform based on your requirement. Over the years, we have learnt that no one Customer Resource Management is the same. Hence, our modular CRM is built for greater flexibility and can be easily integrated with your desired platform.
A great CRM system provides:
Customized to your needs
A customised CRM solution ensures that it is the right fit to your organization and needs. Depending on your end product, a CRM can be used in multi faceted ways. A marketer can use the CRM to help store their leads and help with database management by targeting the right marketing messages to the right people. A salesperson can use the CRM to monitor which products are best selling and where their leads come from. Regardless of your intention, RPI Group ensures that the CRM will be matched to your need.
Case study: Hamilton Online Warranty
A global brand for strollers, Hamilton, employs an online warranty system that RPI has helped to engineer and customize to track the movement of their strollers around the world via its retailers. The Online Warranty System helps Hamilton customers to validate the authenticity of their strollers with a system generated serial numbers. This also allows Hamilton to monitor the sales of their strollers by country level. On marketing side, they are able to consolidate the data by country and provide targeted messaging for various audience.
A powerful CRM system goes beyond than just a database consolidator, it can be morphed into a multifunctional system that is beneficial to both users.